Privacy Policy

Section 1 – Information We Collect and How It’s Used
When you make a purchase from our store, we gather the details you voluntarily provide during checkout, such as your name, delivery address, email, and any other information needed to process your order. In addition, when you access or browse our website, certain technical data is automatically recorded, including your IP address and browser type, which helps us understand device compatibility and improve site performance. With your permission, we may also use your email address to share updates about new arrivals, promotions, or store announcements.

Section 2 – Permission and Control
How consent is given
By submitting your information to complete actions such as placing an order, confirming payment details, scheduling delivery, or requesting a return, you agree that we may use that data solely for fulfilling those specific requests. If we ever need to use your information for a different purpose, such as promotional communication—we will request your approval separately.

Withdrawing permission
If you later decide you no longer want your data used for optional purposes, you can withdraw your consent at any time by contacting us at support@carsbyeli.com.

Section 3 – Legal Requirements and Information Sharing
We may be required to share certain personal details if obligated by law, regulation, or legal process, or if necessary to address violations of our Terms of Service.

Section 4 – Hosting and Platform Infrastructure
Our online store operates on Shopify Inc., which provides the technical infrastructure that allows us to offer products and manage transactions. Your information is stored securely within Shopify’s systems, which are protected by controlled access and security safeguards.

When payments are processed, sensitive transaction data may be handled through encrypted systems that comply with PCI-DSS standards. This information is retained only for the duration required to complete the purchase and is then removed or anonymized according to processing rules.

For more details on how Shopify handles data, you can review their official documentation here: https://www.shopify.com/legal/terms and https://www.shopify.com/legal/privacy.

Section 5 – External Service Providers
We may work with third-party providers that assist in areas such as payment processing, logistics, or analytics. These partners only access the information required to perform their specific tasks and operate under their own privacy practices.

Some of these providers may process data in different countries, meaning your information could be handled under varying legal frameworks depending on their location. Once you leave our website or are redirected to an external platform, their own policies will apply.

Our site may also include links to external pages. We are not responsible for how those sites manage or protect information, and we encourage you to review their policies separately.

Section 6 – Data Protection Measures
We apply reasonable safeguards designed to protect personal information from unauthorized access, misuse, alteration, or loss. Encryption technologies such as SSL and other industry-standard practices are used where appropriate to secure sensitive data during transmission and storage.

Section 7 – Cookies and Tracking Tools
Cookies are used on our website to support essential functionality, improve user experience, and help us understand how visitors interact with the store. These tools may also assist in analytics and, where applicable, personalized content.

Managing cookies
You can adjust your browser settings to block or remove cookies at any time. Please note that doing so may affect how certain parts of the site function. A cookie consent tool may also be available on the website to manage preferences directly.

Section 8 – Policy Updates
This Privacy Policy may be revised from time to time to reflect operational, legal, or technical changes. Any updates will take effect once published on this page. In cases of significant modifications, we may provide additional notice. If the business structure changes, such as a merger or acquisition, your data may be transferred as part of that transition under continued protection standards.